FAQs

We currently ship within the United States and to Canada. We work with almost all carriers to ensure you get the best rate. Shipping charges are calculated and displayed at checkout.

All orders are processed within 1-5 business days (excludes weekends and holidays). Please note order processing times are separate from the shipping times shown at checkout. You will receive an email notification when your order has shipped.

Once your order has shipped, you will receive an email notification. This will include your shipment tracking number. Use this number to track the status of your order. Please allow 48 hours for the tracking information to become available.

For more details about our shipping policy, please read on:
https://shop.mudmixer.com/policies/shipping-policy

We accept all major payment methods, including Visa, MasterCard, and PayPal. Use our express checkout for even faster service.

We take the security of your personal and financial information seriously. All personal information will be treated carefully. For full terms, please see our Privacy Policy.

We have a 30-day return policy. You have 30 days after receiving your item to request a return. To request a return, contact us at orders@mudmixer.com. For more details about refund policy, please read on: https://shop.mudmixer.com/policies/refund-policy

Add your email address and subscribe to get notified for limited-time discounts, rewards, and email-only deals. We also have exclusive discounts for Military personnel and First Responders.

Read on for more details about exclusive discounts: https://shop.mudmixer.com/pages/exclusive-discounts

For further information, contact us via our online message form. Just add your name, email address, and a short message, and we will be in touch. Alternatively, give us a call at 1-806-515-4MUD (4683).

If you have requested support via our online contact form, we will aim to respond within 24 hours. Our phone line is operated within standard business hours (8:00am-5:00pm CST).

For all MudMixer® inquiries, call our team at 1-806-515-4MUD (4683). We will be happy to help you with any inquiries you may have regarding the MudMixer® products.

You can email us with any questions you may have at orders@mudmixer.com. We also have a contact form on our website. We aim to respond to you within 24 hours of receiving your message.

We have thousands of happy customers. Customer video reviews can be found online on YouTube.

Here’s what some of our customers have had to say:

“This might be the coolest tool I’ve ever seen…it’s literally perfect for the job.” – pdxro99.

“Love this machine. Best money I’ve ever spent on a tool. I have probably run 1500 bags through mine at this point. Absolutely a life saver as opposed to a barrel mixer.” – Ira P.

“One of the best tools I’ve ever bought and I have a LOT of tools!” – Mrdeadwoodnc

“As a contractor, this is one of the best purchases I have ever made.” – James M.

A full review can be found on howtohardscape.com. You can also see product additional reviews here.

Customer reviews and feedback can be found on all our social media channels, including Facebook, Instagram, Google, and TikTok. You will also find great reviews on Amazon and on our Website.

For all MudMixer® inquiries, call our team at 1-806-515-4MUD (4683). We will be happy to help you with any inquiries you may have regarding the MudMixer® products.

You can email us with any questions you may have at orders@mudmixer.com. We also have a contact form on our website. We aim to respond to you within 24 hours of receiving your message.